Customer Delight More Than Buzzwords for PR Firm Corporate NewsWire Press Release BizWiz Company News BizWizWire

Customer Delight More Than Buzzwords for PR Firm

Master Werks

Live Customer Service Available On Master Werks’ Website

(February 28, 2001 – Philadelphia, PA) “Customer delight” became one of the buzzwords overly used in recent years. At Master Werks, customer delight is one of our primary goals. This week, the Company installed HumanClick to facilitate servicing visitors to its site during business hours. The HumanClick service permits web site visitors to get immediate, real-time on-demand help.

“We believe that companies in the service industries have to provide high levels of customer service. In today’s highly competitive economy the level of customer service provided to clients will determine the companies that are viable; and those that will be distant memories.” - Angel Lewis, Master Werks’ President

Customer service, satisfaction and creating customer delight have been cornerstone principals at Master Werks since it beginning. Greg Schickle, President of Tech-Alloy and Advantech Engineering had this comment “Master Werks has always produced what they say. I'm sure that they have gone the extra mile for us many times. I'm happy with the work they are doing on two projects for us right now.”

About Master Werks

Master Werks provides customer-need centered premium quality, full-service public relations services to its clients. Developing and enhancing your business' image and reputation is why we are in business. Master Werks strives to deliver premium quality public relations services to our clients. We will provide professional, courteous, and timely strategic solutions to maximize their public relations budget.

About HumanClick

HumanClick, Ltd., a wholly owned subsidiary of LivePerson, is the leading customer service application over the Internet for the Small and Medium Enterprise (SME) market, facilitating Live, 24/7 Interactive Sales and Customer Support. The HumanClick service permits web site visitors to get immediate, real-time on-demand help and enables web site owners to track and communicate with visitors to their site. HumanClick, an Application Service Provider (ASP), enables its clients to increase sales, improve customer service and reduce costs in 11 different languages in more than 60 countries all over the world.

HumanClick was founded in 1999 and funded by a consortium of private investors and a leading venture capital group. The company is based in Israel's high-tech hub with US operations centered in the San Francisco Bay Area.

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Contact: Angel Lewis
Contact Email: Available to BizWiz Members
Contact Tel: 215-551-0599

Alt. Contact: HumanClick Press Rep
Alt. Contact Email: Available to BizWiz Members
Alt. Contact Tel: 510-839-1088

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